Did you register for the presale through Verified Fan? We do not have access to the registration lists so unfortunately we cannot assist you. For further assistance, please contact Ticketmaster.
For fastest response, we recommend tweeting the Fan Support team: @TMFanSupport
Here are additional ways fans can connect with the Fan Support team:
Phone Call us toll-free: 800-653-8000 Fan Support Hours (your local time) Mon-Fri: 9AM - 9PM Sat: 9AM - 8PM Sun: 9AM - 6PM
TDD (Telecommunications Device for the Deaf) Type your request or question using this option. 800-943-4327
U.S. Email firstname.lastname@example.org